Shipping policy

Thank you for shopping with Salt & Gold Studio. Each order is prepared with care from our small, coastal-inspired workspace, and we want your experience to feel as thoughtful as the piece you’re bringing home.

Processing Time

All items are handcrafted in small batches. Orders typically ship within 3–5 business days, though this may vary during busier seasons or for made-to-order pieces. If we anticipate any delay, we’ll be sure to reach out.

Shipping Method

We ship exclusively through the United States Postal Service (USPS).
Shipping rates are calculated at checkout based on your location and the size/weight of your items.

Once your package is accepted by USPS, a tracking number will be emailed to you so you can follow its journey to your doorstep.

Local Delivery

For customers within our designated delivery area, we offer local delivery on select days. We’ll share your delivery window by email or text. Please ensure someone is available to receive the item or provide a safe drop-off spot.

Address Accuracy

To help ensure smooth and timely delivery, please double-check your address at checkout. Salt & Gold Studio cannot replace or refund packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

Once a package is in the care of USPS, transit times and delivery updates are managed by the postal service. If your package is delayed, misdelivered, or marked as lost, we recommend contacting USPS directly using your tracking number.

Of course, you’re welcome to reach out to us as well — we’re always glad to offer support or guidance where we can.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll work with you to make things right.

International Shipping

At this time, we ship within the United States only.

Questions?

If something isn’t clear or you need help, we’re here for you.
Reach us anytime via Instagram.